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Collection: Wall & Floor Safe

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Let customers speak for us

from 101 reviews

Love the safe

Love the safe. Was easy to program. Nice size with adjustable shelves.

Anonymous

01/20/2026

First Alert Fireproof and Waterproof Security Safe, 2.1 CU FT, 1 Hour Fire Rating @ 1700, Fire Proof UL Rated Fire Safe. Features Digital Electronic Lock w/ Emergency Access Override Key. Model 2096DF-BD

The Amazing Lindsey Shields

Lindsey went above and beyond helping me, I was in a panic when my safe was not opening I had certain documents in it that was necessary for a business transaction tomorrow 01-14, I was ready to torch the safe open when I received an email with a bypass code. She actually saved the day she's sweet kink and understanding, I would hire her in a New York minute.

Dino F Parisi

01/13/2026

First Alert Safes

Just what I needed

Just what I needed.

Anonymous

01/05/2026

First Alert Fireproof and Waterproof Secutiry Safe, .19 CU FT, 30 Minute Fire Rating @ 1550, . Fire Proof UL Rated Fire Chest. Features single latch design with push button and key lock. Model 2017F

Very nice

Very nice. Whole ordering experience easy and efficient. Delivery took aLittle longer than I thought, but overall very good.

Reginald Barrett

01/02/2026

First Alert Fireproof and Waterproof Secutiry Safe, .19 CU FT, 30 Minute Fire Rating @ 1550, . Fire Proof UL Rated Fire Chest. Features single latch design with push button and key lock. Model 2017F

Fantastic fireproof safe, Easy to install.

Purchased from Bunnings here in Australia. Great safe. The company had taken great effort to ensure it was easy to install. Drill templates, clear instructions etc. many thanks

Craig vaughan

12/31/2025

First Alert Safes

Customer Service: First Alert 2.1 Cu Ft. Digital Safe

Customer Rep Lindsey Shields provided exceptional customer support with trouble shooting and a replacement unit.
A++ Customer Service!

Rafael Bravo

12/30/2025

First Alert Safes

Compact and quality

I utilize this to transport files working from home to the office. Compact and professional.

M. Smith

12/29/2025

First Alert Letter Size Hanging File Locking Security Box. Made from durable 18 gauge powder coated steel with Conventient Carry Handle. Model 3050F

Great

Great purchase

Anonymous

12/25/2025

First Alert Fireproof and Waterproof Security Safe, 2.1 CU FT, 1 Hour Fire Rating @ 1700, Fire Proof UL Rated Fire Safe. Features Digital Electronic Lock w/ Emergency Access Override Key. Model 2096DF-BD

Replacement Keys for Fire Box/Safe

I misplaced one of my original keys and needed replacements. I reached out ot customer service and had the pleasure of dealing with Lindsey S, She immediatelly sent me the notary form I needed and suggested where to find a notary (the UPS Store). Affter comppleting that and having it sent electronically, I contacted her to give my payment information and she got my order processed and new keys delivered in less than a week. She is a pleasure to work with and a great representative of First Alert. A first rate experience when that has become a rare occurance.

Chas

12/08/2025

First Alert Safes

Exceptional Customer Service Experience

I called support from Australia today, and to my good fortune, Lindsey answered the phone. I explained my situation, and in no time she put the wheels in motion with a thoughtful, a practical solution that fully addressed my concerns, and she made sure I received the value and reassurance that come with the First Alert Safe brand.

Her professionalism, patience, and genuine willingness to help made me feel like a truly valued customer, a real example of authentic American customer service at its best.

Outstanding customer service, and such a wonderful display of Christmas spirit this December. Thank you, Lindsey, you turned what could have been a stressful call into a great experience.

Edward

12/04/2025

First Alert Safes

Awesome Customer Service!!!!!

I had the pleasure of speaking to a customer service representative today named Lindsey. She was able to trouble shoot the problems I was having with my safe in a speedy manner. This is the second time I called customer service, and I continue to be very impressed with their knowledge. Thanks again Lindsey for your tremendous help.

Anonymous

11/27/2025

First Alert Safes

First Alert Safe

Lindsey was hands down the best customer service professional that I've ever dealt with. She was very attentive, kind and efficient. She made the whole process seamless and I couldn't have asked for a better experience.

Yelm Food Co-op

11/26/2025

First Alert Safes

Lost Key

I called customer service because I lost the key for my safe. I spoke to
Lindsey Shields, she was extremely helpful. She sent me the notary form and explained the process. She contacted me first thing the following morning to complete the process.

Bert

11/18/2025

First Alert Safes

Excellent quility!

Excellent quility and 100% will recomend!!

Stephen

11/01/2025

First Alert Safes

Excellent Customer Service

Lindsey at First Alert safe is a highly attentive customer service representative. She responded so quickly to help me with my safe problems.

Audrey

10/28/2025

First Alert Safes

Notice

The First Alert Trademark is used under license from Resideo International Inc. and makes no representations or warranties with respect to these products.

These Products are manufactured by Guarda Safe Industrial Limited and its affiliates.

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★ Reviews

Let customers speak for us

101 reviews

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91%

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52

11

A

First Alert Fireproof and Waterproof Security Safe, 2.1 CU FT, 1 Hour Fire Rating @ 1700, Fire Proof UL Rated Fire Safe. Features Digital Electronic Lock w/ Emergency Access Override Key. Model 2096DF-BD

Anonymous

Love the safe

Love the safe. Was easy to program. Nice size with adjustable shelves.

A

First Alert Fireproof and Waterproof Security Safe, 2.1 CU FT, 1 Hour Fire Rating @ 1700, Fire Proof UL Rated Fire Safe. Features Digital Electronic Lock w/ Emergency Access Override Key. Model 2096DF-BD

Anonymous

Still waiting on resolution for two defective safes being sent to me

Still waiting on resolution for two defective safes being sent to me.

A

First Alert Fireproof and Waterproof Secutiry Safe, .19 CU FT, 30 Minute Fire Rating @ 1550, . Fire Proof UL Rated Fire Chest. Features single latch design with push button and key lock. Model 2017F

Anonymous

Just what I needed

Just what I needed.

R

First Alert Fireproof and Waterproof Secutiry Safe, .19 CU FT, 30 Minute Fire Rating @ 1550, . Fire Proof UL Rated Fire Chest. Features single latch design with push button and key lock. Model 2017F

Reginald Barrett

Very nice

Very nice. Whole ordering experience easy and efficient. Delivery took aLittle longer than I thought, but overall very good.

M

First Alert Letter Size Hanging File Locking Security Box. Made from durable 18 gauge powder coated steel with Conventient Carry Handle. Model 3050F

M. Smith

Compact and quality

I utilize this to transport files working from home to the office. Compact and professional.

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