Refund policy

              

   

Return & Refund Policy

   

Last Updated: 11/20/20258

   

       

1. No Refunds

       

All sales are final. We do not offer refunds under any circumstances, including but not limited to:

       

  

  • Change of mind
  • Incorrect purchase
  • Dissatisfaction with product features
  • Delayed shipping outside of our control
       

By completing a purchase, you acknowledge and agree to this No Refund policy.

   

   

2. Returns for Replacement Only

       

While refunds are not offered, we do accept returns for replacement only in the event a product arrives defective, damaged, or not functioning as intended.

       

To qualify for a replacement:

              
  • You must notify us within 7 days of delivery.
  • Proof of purchase is required.
  • Clear photo or video evidence of the issue may be requested
       

Once approved, we will provide instructions for returning the item and will ship a replacement at no additional cost.      

   

   

       

3. Non-Returnable Items

       

The following items cannot be returned or replaced:

       
  • Products damaged due to misuse or unauthorized modifications
  • Items showing signs of excessive wear
  • Clearance or final-sale items (if applicable)       
   

   

       

4. Shipping Costs

       

If a return is approved for replacement, we will cover the cost of shipping the replacement item to you. You may be responsible for shipping the defective or damaged item back to us, unless otherwise stated.

   

   

       

5. Contact Us

       

If you have any questions or need assistance with a return request, please contact us:

       

Email: mtimms@woodsalesinc.com
        Phone: 662-454-0005 Option 2
        Address: 137 2nd Street, Golden, MS 38847