Return & Refund Policy
Last Updated: 11/20/20258
1. No Refunds
All sales are final. We do not offer refunds under any circumstances, including but not limited to:
- Change of mind
- Incorrect purchase
- Dissatisfaction with product features
- Delayed shipping outside of our control
By completing a purchase, you acknowledge and agree to this No Refund policy.
2. Returns for Replacement Only
While refunds are not offered, we do accept returns for replacement only in the event a product arrives defective, damaged, or not functioning as intended.
To qualify for a replacement:
- You must notify us within 7 days of delivery.
- Proof of purchase is required.
- Clear photo or video evidence of the issue may be requested
Once approved, we will provide instructions for returning the item and will ship a replacement at no additional cost.
3. Non-Returnable Items
The following items cannot be returned or replaced:
- Products damaged due to misuse or unauthorized modifications
- Items showing signs of excessive wear
- Clearance or final-sale items (if applicable)
4. Shipping Costs
If a return is approved for replacement, we will cover the cost of shipping the replacement item to you. You may be responsible for shipping the defective or damaged item back to us, unless otherwise stated.
5. Contact Us
If you have any questions or need assistance with a return request, please contact us:
Email: mtimms@woodsalesinc.com
Phone: 662-454-0005 Option 2
Address: 137 2nd Street, Golden, MS 38847