I had the best experience ever with the customer service rep today. She was so helpful and more than willing to help me in any way. It was quick and easy. Great Job!!! I lost my keys and the battery died (my fault). They sent out new keys right away as I had a notarized form etc...
The safe arrived damaged so I called in and a replacement was sent out right away.
The burglars opened it with a tree lopper and old hedge shears they got from my basement. Was I a fool? It was no protection against theft. I don't want others to make the same mistake. It really is only pry resistant. didn't open right up for them.
Thank you
Really appreciated the response from the warranty department to resolve an issue I had with my safe. Hassle free, quick, and efficient service. Problem solved. Thank you!