Strong and nice build , unfortunately some damage when it ship. But customer service have replaced the new one for me. After all I feel happy of my purchased.
Although we had an issue with our safe after a few days, I called Lindsey. (Lindsey was the lady to whom I ordered the safe from First Alert.) She provided us with fantastic customer service! My issue was resolved immediately, due to Lindsey's professionalism and personalized care. If I was rating this only on customer service, it would have been a 5!
Love the safe. Was easy to program. Nice size with adjustable shelves.
Still waiting on resolution for two defective safes being sent to me.
